NABH Accredited · 50+ Insurance Partners

Cashless Treatment &
Insurance Services

At Charak Hospital, we make healthcare accessible. Avail cashless hospitalisation through Ayushman Bharat PM-JAY, CGHS, ECHS, and 50+ private insurance companies. Our dedicated TPA desk is available 24/7 so you can focus on recovery, not paperwork.

HEALTH INSURANCE CARD ✦ ✓ Cashless Approved Pre-auth: APPROVED
0+ Insurance Partners
24/7 TPA Desk Available
0–4 Hours Pre-auth Time
₹0 Upfront for Cashless
Government Schemes

Empanelled Government Health Schemes

Charak Hospital is empanelled under all major government healthcare schemes. Beneficiaries can avail cashless treatment directly — no out-of-pocket payment required for covered procedures.

Ayushman Bharat PM-JAY

Cashless cover up to ₹5 lakh per year for 1,500+ procedures. India's largest government health insurance scheme.

Empanelled ✓

CGHS Lucknow

Central Government Health Scheme for central government employees, pensioners, and dependents. Present CGHS card for cashless admission.

Empanelled ✓

ECHS (Ex-Servicemen)

Ex-Servicemen Contributory Health Scheme for retired defence personnel and their families. Fully cashless for empanelled procedures.

Empanelled ✓

ESI & Corporate TPA

Employees' State Insurance and corporate employer health policies accepted. Canara Bank, RBI, FCI, UPPCL, Airport Authority and more.

Accepted ✓
CGHS Rate List — Official Downloads

Download the latest CGHS package rates for all procedures including cancer treatment, chemotherapy, surgery, and diagnostics. Rates last revised July 2024.

Rates are city-specific. Charak Hospital Lucknow bills at CGHS-approved rates for all empanelled procedures. For queries call: 0522-666-4444

Simple Process

How Cashless Treatment Works

From admission to discharge, our TPA desk handles everything. Here's the step-by-step process for cashless hospitalisation at Charak Hospital.

TPA Helpdesk — 24/7
0522-666-4444

Call before planned admission. For emergencies, treatment begins immediately while TPA process runs in parallel.

1
Inform TPA Desk at Admission

On arrival, go to the TPA / Insurance desk and present your health card. For emergencies, a family member can initiate this while treatment begins.

2
Document Verification

Submit your insurance card, photo ID, doctor's prescription, and prior medical records. Our team assists in completing pre-authorisation forms.

3
Pre-Authorisation Request Sent

We send the pre-auth request directly to your insurance company or TPA. Approval typically arrives within 2–4 hours for planned cases.

4
Treatment Proceeds

Once approved, your treatment, surgery, or hospital stay proceeds normally. All covered costs are settled directly between the hospital and insurer.

5
Cashless Discharge

At discharge, you pay only the non-covered or co-payment amount (if any). All original bills and discharge summaries are provided for your records.

Be Prepared

Documents Required

Please carry these documents when coming for cashless hospitalisation. Missing documents can delay pre-authorisation.

Original Insurance / Health Card (Physical or Digital)
Photo ID Proof — Aadhaar, PAN, Passport, or Voter ID
Doctor's Referral Letter or Prescription
Previous Medical Records, Investigation Reports, Discharge Summary
Registered Mobile Number (for OTP-based authorisation)
Ayushman Bharat Golden Card (for PM-JAY beneficiaries)
CGHS / ECHS Card (for central government / defence beneficiaries)
Reimbursement

Insurance Reimbursement

If your insurer is not on our cashless panel or you paid out-of-pocket, you can claim reimbursement. We provide all documentation required.

We provide the following for your claim:
  • Detailed Discharge Summary
  • Itemised Hospital Bills
  • All Investigation & Lab Reports
  • Surgeon's / Doctor's Certificate
  • Pharmacy Bills with Prescriptions
  • Medico-Legal Certificate (if applicable)
  • Claim Form Assistance by TPA Team
Submit your cashless request form below and our team will contact you to guide you through the process.

Our Insurance Partners

We partner with all major insurance companies, TPAs, and corporate empanellments across India.

Aditya Birla Health Insurance
Bajaj Allianz General Insurance
Bharti AXA Insurance
Cholamandalam MS General Insurance
Cigna TTK Health Insurance
HDFC ERGO General Insurance
ICICI Lombard General Insurance
IFFCO Tokio General Insurance
Kotak Mahindra General Insurance
L&T General Insurance
Max Bupa Health Insurance
Niva Bupa Health Insurance
Religare Health Insurance (Care)
Royal Sundaram General Insurance
Star Health & Allied Insurance
TATA AIG General Insurance
United India Insurance
Oriental Insurance Co. Ltd.
Universal Sompo General Insurance
National Insurance Co. Ltd.
New India Assurance Co. Ltd.
Medi Assist India TPA
MD India Healthcare TPA
Paramount Health Services TPA
Family Health Plan (TPA) Ltd.
Heritage Health TPA
Med Save Health Care TPA
Medicare TPA Services
Good Health Plan Ltd.
Genins India TPA
Grand Healthcare Services TPA
Focus Health Services TPA
Dedicated Healthcare Services TPA
Anyuta Medinet Healthcare TPA
East West Assist TPA
Ericson TPA
Park Mediclaim TPA
Vidal TTK Healthcare TPA
United Healthcare Parekh TPA
Happy TPA
Raksha TPA
Ayushman Bharat PM-JAY
CGHS (Central Govt. Health Scheme)
ECHS (Ex-Servicemen Health Scheme)
ESI (Employees State Insurance)
CAPF (Central Armed Police Forces)
Indian Railways (RELHS)
Canara Bank
Reserve Bank of India
Food Corporation of India
Airport Authority of India
TATA Motors Finance Ltd.
Hero MotoCorp
Dena Bank
Bombay Mercantile Bank
Uttar Pradesh Power Corporation (UPPCL)
Vidya Gyan School

Cashless Treatment Request Form

Fill in your details and upload your insurance documents. Our TPA team will contact you within 2 hours to initiate pre-authorisation.

PDF, JPG or PNG. Max 5MB.

TPA Helpdesk

Available 24 hours, 7 days a week for pre-authorisation, queries, and reimbursement support.

0522-666-4444 [email protected]
Medical Emergency?

Come directly to Emergency. Treatment starts immediately — TPA formalities handled in parallel.

0522-666-4444

Frequently Asked Questions

Is Charak Hospital empanelled under Ayushman Bharat PM-JAY?
Yes, Charak Hospital & Research Centre is empanelled under Ayushman Bharat PM-JAY. Eligible beneficiaries can avail cashless treatment up to ₹5 lakh per year across 1,500+ procedures covered under the scheme. Present your Golden Card at our TPA desk.
Is Charak Hospital a CGHS empanelled hospital in Lucknow?
Yes, Charak Hospital is empanelled under CGHS Lucknow. Central government employees and pensioners can avail cashless treatment by presenting their CGHS card at our TPA desk. ECHS beneficiaries (ex-servicemen) are also covered.
What documents are required for cashless treatment?
Please bring: (1) Original insurance / health card, (2) Photo ID — Aadhaar, PAN, or Passport, (3) Doctor's referral or prescription, (4) Previous medical records if any, (5) Ayushman Bharat Golden Card for PM-JAY beneficiaries, (6) CGHS / ECHS card if applicable.
How long does pre-authorisation take?
For planned admissions, pre-authorisation is typically processed within 2–4 hours. For emergency cases, treatment begins immediately and TPA formalities are completed in parallel. Our TPA desk is available 24/7 at 0522-666-4444.
What if my insurance company is not on the empanelled list?
If your insurer is not on our cashless panel, you can still receive treatment and claim reimbursement. Our team will provide a detailed discharge summary, itemised bills, all investigation reports, and surgeon's certificate to support your in